Privacy Policy

Shine Dispatch is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our truck dispatching services.  

Information We Collect

We may collect the following types of personal information from you:

Contact information: Your name, email address, phone number, and mailing address.  
Shipping and billing information: Your shipping and billing addresses, as well as your payment information.
Truck information: Details about your truck, such as its make, model, and registration number.
Shipment information: Information about your shipments, including the origin, destination, and type of cargo.
Communication records: Records of our communications with you, such as emails, phone calls, and chat messages.

How We Collect Your Information

We may collect your personal information in the following ways:

Directly from you: When you provide information through our website, phone, or email.
From third-party sources: If you authorize us to access information from third-party sources, such as social media platforms or credit bureaus.

How We Use Your Information

We may use your personal information for the following purposes:

To provide our services: We use your information to match your shipments with suitable carriers, coordinate deliveries, and provide you with updates on your shipments.
To communicate with you: We use your contact information to communicate with you about your shipments, billing, and other matters.
To improve our services: We may use your information to improve our services and develop new features.
To comply with legal requirements: We may use your information to comply with applicable laws and regulations.

Disclosure of Your Information

We may disclose your personal information to:

Our service providers: We may share your information with third-party service providers who help us deliver our services.
Government agencies: We may disclose your information to government agencies as required by law.
Other parties: We may disclose your information to other parties with your consent.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure. Please be aware that there is always a risk of unauthorized access to your information.  

Your Rights

You may have certain rights regarding your personal information, including the right to:

  • Access your personal information
  • Rectify inaccurate personal information
  • Erase your personal information
  • Restrict the processing of your personal information  
  • Object to the processing of your personal information  
  • Data portability
  • To exercise your rights, please contact us using the information provided below.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:  

Shine Dispatch
117 South Lexington Street STE 100 Harrisonville, MO 64701
info@shinedispatch.com
+1 816 280 9557

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes to this Privacy Policy by posting a notice on our website or by contacting you directly.  

By using our services, you agree to this Privacy Policy.